Regional Provider Lead
Hiring
We’re hiring a Regional Provider Lead in the following regions:
East
West
Central
About the Role:
As the Regional Provider Lead, your role and responsibilities encompass a range of tasks to ensure the smooth operation and success of the practice and the provider team.
This role is an additional responsibility to your current position as a provider. You will maintain your current patient load and continue your provider duties while taking on the new responsibilities. This opportunity allows you to expand your leadership and support within the practice without reducing your existing patient care commitments.
Our Mission: Care and service drive everything we do. People come first. And everybody shares a common goal: To help our patients hear their very best.
Roles and responsibilities include:
1. Leadership: Provide strong leadership and guidance to the provider team, fostering a positive work culture and motivating staff to perform at their best.
2. Manage and support Providers within your designated region: Regularly check in with providers to answer questions, provide guidance, and address any issues that arise. Serve as the first line of contact for concerns, helping to resolve them quickly. You will also provide feedback to the Senior National Provider Manager on provider performance and development.
3. Staff Support: Assist in recruiting, hiring, and training providers in their core functions. Collaborate with the Senior National Provider Manager to ensure providers receive the necessary support and tools for success.
4. Additional Training Support: Work with the Training Support Lead to onboard new providers and monitor their progress during the 90-day probation period. Participate in a 90-day probation review sharing feedback regarding strengths and areas of opportunity. Provide additional training as needed on systems (Suno), processes, and professional requirements.
5. Provider Check-ins: Regularly meet with providers to ensure they are supported and performing well. Offer feedback and recommendations to the Senior National Provider Manager but do not conduct formal annual reviews.
6. Market Coverage / Support: Collaborate with providers to evaluate and enhance location coverage and Time to First Appointment benchmarks. Ensure that patient appointments are scheduled within 13 business days to meet company metrics.
7. Quality Assurance: Support the implementation of quality assurance programs to maintain high standards of audiology services.
8. Technology Integration: Stay updated on the latest audiology-related technologies and help integrate them into the practice to improve patient outcomes.
9. Continuing Education: Stay current with industry advancements and encourage providers to participate in ongoing education to enhance their skills.
10. Patient Engagement: Support initiatives to enhance patient engagement and satisfaction in collaboration with the Patient Experience Manager.
11. Collaboration and Referrals: Build strong relationships with referring partners and healthcare professionals to expand the patient referral network.
12. Regulatory Compliance: Ensure the practice complies with all relevant laws, regulations, and industry standards, including HIPAA and other healthcare requirements.
13. Risk Management: Identify potential risks or concerns and provide solutions to maintain the organization’s integrity and address patient satisfaction issues in collaboration with the Patient Experience Manager.
By fulfilling these roles and responsibilities, the Regional Provider Lead will contribute to the success of the audiology practice, improve patient care, and help maintain a positive work environment.
Requirements:
● Minimum of 1 year in current role
● Minimum of 5 years’ experience as a Provider (HIS or Audiologist)
● Technical proficiency with company software tools and applications
● Proven experience in team-building and performance support
● Equivalent industry experience considered
Work Setting: In-person
To apply, fill out the form below or call: 888.229.0802
Please note that submitting both a resume and a brief cover letter is mandatory for all applicants.
