Benjamin Wright is a dedicated hearing specialist with over two decades of experience helping individuals of all ages improve their communication and quality of life through better hearing. His approach is rooted in personalized, evidence-based care that empowers patients to reconnect with the world around them.

Beyond his clinical work, Benjamin plays an active role in shaping the future of hearing healthcare. He serves as an Advisory Board Member for Oticon and sits on the committee for the International Hearing Society’s Managed Care and Compliance, helping advance industry standards and patient advocacy.

Since 2011, Benjamin has also served as a Starkey Hearing Angel, supporting global efforts to provide hearing aids to underserved communities. His professional excellence has earned him recognition as a four-time CEO Circle member, reflecting both his impact and commitment to the field.

Whether working directly with patients or guiding broader initiatives, Benjamin focuses on connecting people with the resources and support they need to hear — and live — better.

Benjamin loves spending time with his close-knit friends and family, playing tennis, traveling to new places, and enjoying the outdoors. Whether it’s exploring a new destination or sharing simple moments, Benjamin values experiences that bring people closer.

Marvin Thomas began his journey in hearing healthcare with a strong academic foundation, earning a degree in Communication Sciences and Disorders from East Carolina University. He continued his education at Nova Southeastern University in Florida, deepening his expertise in communication disorders and patient care.

Starting in Coral Springs, Florida, with Miracle-Ear, Marvin quickly built a reputation for exceptional patient service and leadership. After joining Connect Hearing in Miami, he eventually relocated to Maryland and began his impactful work with Innovative Hearing, where his dedication earned him a promotion to regional manager.

Now serving as National Senior Provider Manager, Marvin oversees provider operations across the country. He’s passionate about supporting care teams, building strong connections, and creating meaningful experiences that elevate the patient journey.

A deep commitment to excellence and collaboration drives Marvin’s leadership. He focuses on empowering providers, enhancing service models, and integrating innovation into everyday care. His ability to see both the operational and personal sides of hearing healthcare allows him to foster strong, patient-centered teams nationwide.

Marvin finds balance through time spent near the ocean, enjoying the outdoors, and relaxing on the water. A lover of live music, he often plays guitar and cherishes time with friends, family, and his two children—Layla and Marvin—who inspire his work and keep him grounded.

Veronica M. Lannan entered the field of hearing healthcare with a clear purpose: to make a meaningful impact in people’s lives. With a focus on hearing aid technology, she’s passionate about helping individuals rediscover the sounds that connect them to the world. For Veronica, hearing care goes beyond sound — it’s about restoring confidence, joy, and the ability to fully engage in life’s most important moments.

Veronica believes that every hearing journey is deeply personal. Her approach centers on building trust and understanding each patient’s unique needs. By blending clinical expertise with genuine empathy, she works to improve hearing while enhancing overall quality of life. Her goal is to empower patients to stay connected to the relationships and experiences that matter most.

Veronica finds joy in both faraway travels and local adventures. She enjoys hiking, staying active outdoors, and diving into new ideas through books. Above all, she treasures time with her family, which brings balance, inspiration, and happiness to her everyday life.

Dr. Rachel Afrahim was drawn to hearing healthcare for its unique blend of science, problem-solving, and personal impact. Inspired by her grandmother’s journey with hearing loss, Rachel saw firsthand how improved hearing can restore confidence, strengthen relationships, and reconnect individuals with the world around them. Her passion lies in helping patients not just hear better — but live better.

Dr. Afrahim creates a welcoming environment where patients feel heard, respected, and empowered. She listens closely to understand how hearing challenges affect daily life, and she explains each step of the evaluation and treatment process in clear, relatable terms. Her care is personalized, whether it involves hearing aids, communication strategies, or ongoing support. Through empathy, education, and trust, she helps patients take charge of their hearing health with confidence.

Rachel is currently learning to play music, which has deepened her appreciation for the role hearing plays in emotional and social connection. She enjoys spending time with family and friends, and finds balance through nature hikes that refresh her perspective and energy.

Charter Nicholson’s passion for healthcare is rooted in a simple yet powerful motivation: taking care of people. With over five years of experience as a Hearing Instrument Specialist, Charter brings a compassionate, patient-focused mindset to every appointment, helping individuals reconnect with the world around them through better hearing.

Charter’s care philosophy combines a patient-based approach with proven scientific methods and established best practices. He takes time to understand each person’s unique needs and applies tailored solutions that are both effective and empowering. His goal is to ensure every patient feels heard, supported, and confident in their hearing journey.

Outside of work, Charter enjoys sports and the energy they bring to life. Whether watching a game or staying active, he brings the same enthusiasm and team spirit to his personal interests as he does to his professional care.

Richard Herstowski’s path to hearing healthcare wasn’t a straight line — but it was the right one. After making a career change years ago, he discovered a deep passion for helping others hear better. With 15 years of experience, Richard has found fulfillment in improving lives through better hearing and continues to be inspired by the impact of his work.

For Richard, hearing care is about more than technology — it’s about connection. He finds great joy in helping people and takes pride in seeing the smiles that come from restored hearing. His compassionate approach ensures that each patient feels supported, understood, and empowered throughout their hearing journey.

When he’s not in the clinic, Richard enjoys spending quality time with his friends and family. His commitment to meaningful relationships extends beyond his professional life, making him a trusted and relatable provider for those he serves.

Randall Mikutis has been serving patients as a licensed Hearing Instrument Specialist for several years. His passion for helping others led him to the hearing healthcare field, where he finds purpose in improving both communication and cognitive function for his patients. Randall is committed to making a meaningful difference in the lives of those he serves, helping them reconnect with the world around them through better hearing.

Randall’s approach is centered on empathy, education, and personalized care. He takes time to understand each patient’s unique challenges and goals, tailoring solutions that support long-term hearing success. His focus is not only on restoring sound, but also on enhancing the quality of life through improved connection and confidence.

Randall’s passion for helping others doesn’t stop at the clinic door. Whether volunteering in his community, mentoring those new to the field, or simply lending a listening ear to someone in need, he finds fulfillment in acts of service. He believes that kindness and connection are powerful tools, both in hearing care and in everyday life, and he brings that same spirit of compassion to everything he does.

Dr. Sheryl McCoy’s passion for audiology is deeply personal. As a C.O.D.A. (Child of a Deaf Adult), she was raised in the Deaf community, surrounded by individuals who used hearing aids, cochlear implants, and assistive listening devices — often communicating through American Sign Language. Witnessing the communication barriers they faced in accessing hearing care inspired her to pursue audiology with a mission to bridge that gap. With a doctorate from Northwestern University and two years of licensed experience, Dr. McCoy brings both clinical expertise and heartfelt dedication to every patient she serves.

Dr. McCoy believes that hearing care begins with understanding each patient’s story. By listening closely to their life experiences and hearing history, she builds personalized care plans that reflect their unique needs. Her goal is to foster a trusting, collaborative relationship and empower patients with the tools to advocate for their hearing health — ensuring they feel supported, informed, and confident every step of the way.

Dr. McCoy’s connection to the Deaf and Hard of Hearing community continues to shape her life beyond the clinic. She remains actively engaged in advocacy and education, driven by a desire to uplift others and promote accessibility. Her roots in the community fuel her commitment to making hearing healthcare inclusive, compassionate, and impactful.

Mary Kate Tadie has spent the past six years helping individuals reconnect with the people who matter most. Her passion for hearing healthcare is rooted in the belief that better hearing leads to stronger relationships, deeper conversations, and a more fulfilling life. She’s committed to making that possible for every patient she serves.

Mary Kate’s approach is centered on connection. She takes time to understand each patient’s lifestyle and communication goals, tailoring solutions that help them engage more fully with friends, family, and the world around them. Her care is compassionate, personalized, and focused on long-term success.

While her bio doesn’t include specific hobbies, Mary Kate’s dedication to helping others connect speaks volumes. Her work reflects a genuine desire to improve lives through the power of hearing.

Cherokee Stewart’s journey into hearing healthcare began with her daughter, who was fit with her first set of hearing aids at age four. Motivated by a desire to understand hearing loss and support her child, Cherokee entered the field and quickly discovered a deep passion for helping others reconnect with the world around them through better hearing.

Cherokee treats every patient like family, offering the kind of care she would want her own loved ones to receive. She builds personal connections by learning about her patients’ interests and hobbies, creating a welcoming and supportive environment. Her compassionate approach ensures that each individual feels heard, respected, and empowered.

When she’s not working, Cherokee enjoys reading and crafting. She’s also currently learning American Sign Language (ASL), further deepening her commitment to inclusive communication and care.

Zach Jernigan’s journey into hearing healthcare was shaped by a lifelong passion for sound and a deep desire to help others. With a Bachelor’s degree in Audiology and a background in audio engineering, Zach brings a unique blend of technical expertise and heartfelt care to his work. His commitment to improving lives through better hearing is rooted in empathy and a genuine love for connecting people to the sounds that matter most.

Zach is driven by a strong sense of purpose and a dedication to patient satisfaction. He listens closely, programs devices with precision, and ensures each patient feels supported and confident in their hearing journey. The positive feedback he receives fuels his commitment to refine and elevate the care he provides continually.

Zach is a music enthusiast who enjoys playing guitar and exploring audio equipment. He’s also passionate about photography and cherishes time with his family of six—bringing creativity, warmth, and balance to both his personal and professional life.

Jackie Cooper’s journey into hearing healthcare began unexpectedly — what started as a one-day temp assignment at a hearing aid center in Chicago turned into a lifelong passion. She quickly advanced from receptionist to office manager, then apprentice, passing her state boards on the first try. Thirty-one years later, Jackie remains deeply committed to helping patients rediscover the joy of communication through hearing aids.

Jackie believes that every patient deserves to be heard — literally and figuratively. She listens closely to understand where each person is on their hearing journey, whether they’re eager, hesitant, or somewhere in between. Her goal is to empower patients with knowledge, realistic expectations, and the tools to say, “I LOVE my hearing aids!” She’s known for her honesty, straightforward guidance, and unwavering support. Since joining Innovative in 2025, Jackie has maintained a $0 refund record, reflecting her dedication to patient satisfaction.

When she’s not working with patients, Jackie enjoys painting, sewing, cooking, and swimming. She’s traveled to 46 U.S. states and 12 countries, and she’s currently writing and illustrating a children’s book. She cherishes time with her two grandsons and takes pride in having two of her three sons licensed as hearing instrument dispensers. Above all, Jackie is driven by a simple philosophy: listen deeply, help generously, and treat every patient like family.

Phillip Zamora’s journey into hearing healthcare began with a deeply personal experience—his father’s struggle with hearing loss. Witnessing the challenges his dad faced in connecting with family sparked Phillip’s curiosity and compassion, ultimately leading him to pursue a career where he could offer real solutions. With a background in speech pathology, Phillip shifted his focus to hearing instrument technology to help families like his own rediscover the joy of clear communication.

Phillip’s philosophy is simple yet powerful: “How can I find the best solution to my patient’s issue?” Whether it’s repairing a broken device or guiding someone through their first experience with hearing aids, Phillip listens closely and tailors his care to each individual’s needs. His goal is always to uncover the reason behind the visit and provide the most effective, personalized solution.

A passionate traveler and avid soccer fan, Phillip is constantly on the move. He loves hearing about his patients’ adventures and activities, and believes that shared interests help build stronger connections. If you’ve got a travel story or a favorite team, Phillip’s all ears—literally and figuratively

Tabitha Lyon chose hearing healthcare not just to restore sound — but to restore connection. With several years of experience and a passion for hearing aid technology, Tabitha has witnessed how hearing loss can quietly isolate people from their loved ones. Her mission is to help patients rediscover life’s meaningful moments — from a grandchild’s laughter to the rustle of autumn leaves — making each experience deeply rewarding for both her and those she serves.

Tabitha’s care philosophy centers on empathy, education, and collaboration. She begins appointments with open-ended questions to understand what matters most to her patients, creating personalized checklists to ensure their concerns are addressed. She sets realistic expectations, explains hearing loss in approachable terms, and builds trust through consistent follow-ups. Tabitha encourages family involvement to foster understanding and support, always celebrating progress and reinforcing positive outcomes.

When she’s not in the clinic, Tabitha enjoys traveling and nurturing her newfound love for gardening. Repotting plants and learning about cultivation has become a favorite hobby — one that reflects her curiosity, patience, and care, both in and out of the office.

With a decade of experience in hearing aid technology, Robert Anderson is passionate about helping patients reconnect with the people and moments that matter most. His work in hearing healthcare is driven by a desire to make a meaningful difference — enhancing lives by restoring the ability to engage fully with the world around them.

Robert understands that no two patients are alike. He takes pride in customizing each treatment plan to reflect the individual’s lifestyle, hearing goals, and personal preferences. His mission is to ensure every patient hears their very best — through thoughtful care, expert guidance, and a commitment to excellence.

Robert brings the same dedication and positivity to life outside the clinic. Whether spending time with loved ones or exploring new interests, he values connection, balance, and the joy of meaningful experiences — all of which inspire his approach to patient care.

With over 20 years of experience as an audiologist, Anna brings a wealth of clinical knowledge and compassion to her practice. She earned her doctoral degree in Audiology from the University of Florida and has worked across a variety of healthcare settings throughout her career. Her diverse background has equipped her with extensive expertise in the diagnostic processes used to assess and treat hearing concerns, allowing her to deliver thoughtful, effective care to every patient she serves.

Anna’s approach is rooted in precision, education, and empathy. She takes time to understand each patient’s unique hearing challenges and applies her deep diagnostic experience to create personalized treatment plans. As a licensed audiologist and hearing aid dispenser, she combines technical skill with patient-centered care — empowering individuals to make informed decisions about their hearing health.

Anna is an active member of the American Academy of Audiology, the American Speech-Language-Hearing Association, and the Audiology Group. Her commitment to professional development and collaboration reflects her dedication to advancing the field and providing the highest standard of care.

Evan Lee’s path to hearing healthcare was deeply personal. Living with moderately severe hearing loss himself, Evan was inspired to enter the hearing aid industry after working as a pharmacy technician. His passion for helping others in the medical field naturally transitioned into audiology, where he found a meaningful way to connect with patients through shared experience.

Evan brings empathy and precision to every patient interaction. His firsthand understanding of hearing loss allows him to relate to patients on a deeper level, fostering trust and open communication. He’s known for his detailed explanations and thoughtful guidance, helping patients feel informed and supported throughout their hearing journey.

Outside of work, Evan enjoys acrylic painting and handyman projects. His creativity and hands-on skills reflect the same care and attention he brings to his patients every day.

Armina Topchian’s passion for hearing healthcare began at a young age. When she was just 10 years old, her uncle lost his hearing due to illness. His kindness and gentle nature left a lasting impression, and witnessing his struggle inspired Armina to dedicate her life to helping others hear and connect more fully with the world around them.

With over 35 years of experience, Armina brings deep expertise and heartfelt compassion to every patient interaction.  Her background in engineering adds a unique dimension to her caregiving, giving her a strong understanding of the technology behind hearing solutions and allowing her to bridge the gap between innovation and patient needs with clarity and confidence.

Armina treats her patients with the same care and compassion she would want for herself. Her approach is rooted in empathy, respect, and a genuine desire to improve lives through better hearing. She takes time to understand each individual’s needs and provides thoughtful, personalized support.

Armina enjoys reading, painting, and cooking — creative outlets that reflect her warm and nurturing spirit. Her love for learning and expression carries through in both her personal life and professional care.

With over 25 years of experience in hearing healthcare, Bennie Nia brings a global perspective and deep dedication to her work. She has served as both a Hearing Instrument Specialist in the U.S. and an Adult and Pediatric Audiologist in the U.K., helping thousands of patients reconnect with the world around them. Bennie’s journey into audiology was inspired by a profound commitment to restoring not just hearing, but the sense of connection and confidence that comes with it. Her work is more than a profession; it’s a mission to help individuals regain their quality of life through the gift of sound.

Bennie’s philosophy is rooted in staying current with the latest hearing aid technologies worldwide. She believes in offering patients the most advanced and personalized solutions available, guiding them through every step of their hearing journey. From the initial fitting to long-term support, Bennie is committed to delivering exceptional service, compassionate care, and expert guidance that empowers patients to thrive.

Bennie views life as a continuous opportunity for growth and discovery. She enjoys reading, learning new things, staying active through sports, and expressing herself through music and dance. Her passion for self-improvement and embracing new experiences reflects the same energy and dedication she brings to her work with patients.

Dustin Burrell entered the field of hearing healthcare with a clear purpose: to help people reconnect with a vital part of their lives. With years of experience and a strong foundation in hearing aid technology and selection, Dustin is passionate about making a meaningful impact on his patients’ quality of life. He vividly recalls the first time he saw someone experience hearing aids and their face lit up with joy and awe. That moment revealed the transformative power of hearing care and continues to fuel his dedication to the field.

Dustin’s approach is deeply patient-oriented and collaborative. He takes time to understand each individual’s lifestyle, goals, and unique hearing needs. Rather than offering a one-size-fits-all solution, he presents clear, personalized options and works closely with each patient to find the path that best supports their life and well-being.

Dustin is committed to continuous learning and personal growth. His thoughtful, empathetic nature carries through in both his professional care and his everyday interactions, making him a trusted partner in each patient’s hearing journey.

Dr. Stephanie Douglas brings a rich and interdisciplinary background to her work in audiology. With over a decade of study in human language acquisition, beginning with foreign languages and linguistics, then speech pathology, and ultimately audiology, she combines scientific insight with compassionate care. Her passion lies in applying this knowledge to support patients across a wide range of needs, including hearing aid technology, pediatrics, special populations, tinnitus, and misophonia. For Dr. Douglas, audiology is not just a profession; it’s her passion and a privilege.

Dr. Douglas believes that good education is the best medicine aside from the medicine itself. She takes time to educate each patient about their hearing loss and its impact on daily life, using current scientific research to guide the conversation. Her goal is to empower patients with knowledge so they feel confident in their care decisions. She’s seen firsthand that the most successful outcomes come from patients who are equipped to recognize and celebrate their progress from the start.

When she’s not working with patients, Dr. Douglas enjoys spending time in the kitchen as an avid baker. Her specialty? Crafting the perfect loaf of sourdough bread.

Christine Cubelo brings several years of experience and a deeply personal connection to hearing healthcare. After unknowingly living with Auditory Processing Disorder for much of her life, she discovered her hearing challenges while working as an Audiology Assistant in 2013. That pivotal moment sparked a profound empathy and drive to help others facing similar struggles. Christine now advocates for her patients with the same passion she would for herself or a loved one, using her expertise to guide them toward clarity and connection.

Christine’s care philosophy centers on curiosity and solutions focused on lifestyle. She prioritizes understanding where her patients spend their time before discussing technology, because hearing care should fit into real life, not the other way around. With certifications in Hearing Assistive Technology, Interactive Metronome therapy, and tinnitus management, Christine offers a comprehensive and personalized approach to hearing wellness.

Christine enjoys hiking, walking her two dogs with her husband, trying new restaurants, and attending live theater and comedy shows. She’s also a lifelong learner, frequently joining webinars and seminars on topics ranging from ceramics and cooking to emerging therapies and gadgets.

Dr. Keena Seward has been practicing audiology for over a decade, combining her passion for helping others with a deep interest in hearing technology. She specializes in aural rehabilitation, educational audiology, and hearing aid technology. Dr. Seward was drawn to the field by a desire to improve lives through better communication — an essential part of human connection and well-being. She finds great fulfillment in helping patients restore their ability to engage with the world around them.

Dr. Seward’s care philosophy centers on attentive listening and personalized support. She takes time to understand each patient’s concerns and works collaboratively to find solutions that align with their needs and lifestyle. Her goal is to empower patients with practical, effective strategies that enhance both hearing and overall quality of life.

Dr. Seward’s passion for helping others live their best lives extends far beyond the clinic. Whether mentoring aspiring professionals, volunteering in her community, or simply uplifting those around her, she brings the same compassion and commitment to every interaction. Her belief in the power of communication and connection fuels her mission to empower others, making a meaningful impact wherever she goes.

Dr. Haley Fulforth’s journey into audiology began at The Pennsylvania State University, where she studied Communication Sciences and Disorders. She later earned her Doctorate from Salus University, and it was there that she discovered her passion for hearing healthcare. The ability to transform someone’s life so quickly through hearing aids captured her heart—and continues to fuel her dedication to the field.

Dr. Fulforth is a strong advocate for Patient-Centered Care. She believes that every individual deserves personalized attention, and she works closely with each patient to ensure their hearing solutions align with their lifestyle, preferences, and goals. Her expertise in geriatric audiology and hearing aid technology allows her to deliver compassionate, effective care across a wide range of needs.

When she’s not helping patients reconnect with the world around them, Haley enjoys spending time “down the shore” with her husband Mike and their three children — Michael, Francis, and Stella. She’s also an avid runner who loves half marathons, and she’s always up for good coffee, a glass of wine, and buffalo chicken fingers.

Tyler Yucha’s passion for helping others was shaped by growing up in a family of healthcare providers. With a background in psychology and a deep interest in how people think, feel, and connect, Tyler found hearing healthcare to be the perfect intersection of technology, compassion, and human connection. He is inspired by the opportunity to restore communication and improve quality of life — socially, emotionally, and cognitively — for each patient he serves.

Tyler’s care philosophy centers on empathy, education, and personalized support. He listens closely to each patient’s concerns and crafts individualized plans that enhance communication and promote long-term brain health. By recommending high-quality hearing aids and setting realistic expectations, Tyler empowers patients to feel confident and in control of their hearing journey.

Outside of work, Tyler enjoys cooking and baking, exploring new places, and playing board games. He cherishes quality time with his partner, Sarah, and their cat, Tombo — bringing the same warmth and attentiveness to his personal life that he offers in his professional care.

Bridget Velardi’s journey into hearing healthcare began with a leap of passion and purpose. When a close friend opened a Miracle-Ear location in her area, Bridget seized the opportunity to join — and quickly discovered the profound impact of helping people reconnect with the world around them. With eight years of experience and a deep commitment to hearing aid technology, she finds joy in transforming lives through better hearing.

Bridget believes that hearing care should never be one-size-fits-all. She treats each patient as an individual, taking time to understand their lifestyle, interests, and unique hearing needs. By building genuine connections and tailoring solutions to fit each person’s daily life, she ensures that every patient receives care that’s both personal and effective.

When she’s not changing lives in the clinic, Bridget finds joy on the water and in the company of her family. Whether it’s water sports or quality time at home, she embraces every moment with energy and gratitude, bringing that same spirit of warmth and connection to her work.

Dr. Amanda Brady always knew she wanted to make a meaningful difference in people’s lives. Initially drawn to nursing, she realized her passion lay in non-invasive, patient-centered care — leading her to audiology. With seven years of experience, Dr. Brady finds deep fulfillment in helping patients reconnect with loved ones through better hearing. Seeing someone light up when they can fully engage in conversation again is one of her greatest joys.

Dr. Brady’s care philosophy is rooted in personalization and relationship-building. She takes time to understand each patient’s lifestyle, communication needs, and personal goals, tailoring hearing solutions that are both practical and empowering. Whether she’s guiding patients through technology choices, offering education, or providing ongoing support, her goal is to improve quality of life — not just treat hearing loss.

Amanda is a devoted animal lover with a senior cat and a three-legged senior dog who bring joy and perspective to her life. She expresses her creativity through crafting and face painting, often participating in weekend celebrations. Her love for travel and exploration fuels her curiosity and keeps her inspired — both personally and professionally.

Tammy L. Redl has spent nearly two decades helping individuals reconnect with the world around them through better hearing. Her passion lies in supporting people as they work to retain their ability to comprehend speech and stay present in life’s most meaningful moments — especially with family and friends. For Tammy, hearing care is about enhancing quality of life through clarity and connection.

Tammy’s approach is rooted in honesty and compassion. She takes time to understand each patient’s unique needs and delivers care with sincerity and attentiveness. Her goal is to ensure every individual feels supported, heard, and empowered throughout their hearing journey.

Tammy enjoys spending time with her family and grandkids, and finds joy in outdoor adventures like hiking, camping, and kayaking. She’s also passionate about reading, crafting, and cooking — creative outlets that reflect her warm and nurturing spirit.

Scott Forte’s passion for hearing healthcare was born from personal experience. Watching his grandparents navigate hearing loss in their later years inspired him to pursue a career where he could make a meaningful impact. His mission is to help others avoid the isolation and frustration that often come with untreated hearing challenges.

Scott believes in treating every patient like a person — not a number. He takes time to truly listen to each individual’s struggles with hearing, ensuring that the solutions he provides are tailored to their unique needs. His empathetic and personalized approach helps patients feel heard, understood, and supported throughout their hearing journey.

Based in Phoenix, Scott brings warmth and dedication to his practice. When he's not helping patients reconnect with the sounds of life, he enjoys hiking, biking, listening to music, and going to the movies with his wife. His commitment to improving lives through better hearing speaks volumes — patients can expect a caring professional who’s genuinely invested in their well-being.

Linda Galland’s commitment to hearing healthcare is inspired by a family legacy rooted in speech and science. With nearly two decades of experience, she brings both wisdom and warmth to her role. Linda believes that every patient’s hearing journey is personal, and she approaches each interaction with empathy and attentiveness — ensuring individuals feel truly heard and supported.

Linda understands that hearing needs vary widely, and she tailors her recommendations to each patient’s comfort level and lifestyle. By listening carefully and offering expert guidance, she helps patients find solutions that fit their unique situations. Her goal is to empower individuals with confidence and clarity in their hearing care.

To rejuvenate her spirit and calm her mind, Linda turns to the great outdoors. Living in Oregon, she embraces the state’s vast and varied terrain — from mountains to coastlines — as a source of peace and inspiration. Nature fuels her balance and brings joy to her everyday life.

Rocky D. Quiller brings four decades of experience and a deeply rooted commitment to service. After completing a year of college, Rocky dedicated two years to a church-sponsored mission, followed by active duty in the United States Air Force. Upon returning to civilian life, he resumed his education and joined the family business, helping individuals with hearing loss reconnect with the world around them.

Rocky’s philosophy centers on respect, dignity, and personalized care. He understands that hearing loss affects each person differently, and he tailors his approach to meet those unique needs. His practice encourages patients to actively participate in their care, advocates for accessible communication environments, and provides ongoing support to help individuals maintain their hearing health and quality of life.

As a proud parent of eight children and an active member of a large extended family, Rocky’s life is full of graduations, recitals, sporting events, and celebrations. He and his family embrace adventure through outdoor activities like camping, hiking, fishing, and even the occasional skydiving trip! Deeply committed to faith, family, and community, Rocky also serves with the Wake County Interfaith Disaster Relief Team and volunteers with Scouting America (formerly Boy Scouts of America).

With a dual foundation in hearing healthcare and exercise physiology, David Woolever brings a holistic approach to patient wellness. With several years of service, he has built a reputation grounded in patience, empathy, and a genuine desire to help others — particularly older adults navigating the challenges of hearing loss.

David’s combined expertise allows him to focus not only on improving hearing outcomes but also enhancing overall well-being. His unique background helps bridge physical health and auditory care, creating a more complete patient experience.

David is passionate about service and meaningful connection. Whether guiding patients through their first hearing aid fitting or supporting healthier lifestyles, his philosophy is simple: meet people where they are, and care deeply. His style is anchored in listening, understanding, and providing steady encouragement through every step of their journey.

A devoted advocate for wellness in all its forms, David spends his time staying active — whether through fitness, outdoor exploration, or moments of quiet reflection. He believes in the power of movement and balance, both professionally and personally, and draws energy from helping others thrive in mind and body.

Daniel Perez has dedicated the past 18 years to helping people reconnect with the world around them through better hearing. His journey began with an externship at a respected ENT group in San Antonio, where he was quickly offered a position upon graduation. Since then, Daniel has built a career rooted in technical expertise and heartfelt care, driven by a simple but powerful goal: to improve lives through sound. Whether it’s restoring the joy of conversation or the subtle beauty of everyday moments, Daniel finds deep fulfillment in every patient success story.

Daniel’s care philosophy is grounded in individualized attention and patient empowerment. He listens closely to each patient’s concerns and tailors solutions that fit their unique needs. With advanced skills in hearing aid programming, ear mold impressions, and repair management, Daniel ensures that every device functions optimally. He also takes time to educate patients and their families, helping them make informed decisions about their hearing health and building trust through transparency and follow-through.

Outside the clinic, Daniel enjoys spending time outdoors, going for runs, and making meaningful memories with his family. His love for nature and connection mirrors the care and dedication he brings to his work every day.

Tracy Efe has always been fascinated by how technology can transform lives. Once she learned how advanced hearing solutions could not only improve hearing but also rebuild confidence and relationships, she knew this was the work she wanted to do. Every fitting, every adjustment, is a chance to solve a puzzle that unlocks someone's world again.

Tracy’s approach to hearing care focuses on personalized solutions that combine advanced technology with compassionate guidance. She believes every person's hearing journey is unique and takes the time to understand individual needs, lifestyles, and goals. By providing expert fittings, ongoing support, and clear communication, Tracy aims to empower her clients to reconnect with the world around them with the gift of sound.

When she’s not helping people hear their best, Tracy enjoys spending time with her dogs, who keep life joyful and full of energy. She’s passionate about cooking — whether experimenting with new recipes or perfecting old favorites — and loves exploring new places, from spontaneous weekend getaways to international adventures.

Juliet Koktapeh has been a licensed Hearing Instrument Specialist for almost a decade, serving patients in the San Jose area with compassion and expertise. Her journey into hearing healthcare was inspired by her father’s struggle with hearing loss. Witnessing his challenges firsthand sparked a deep desire to help, and ultimately led Juliet to pursue her license and dedicate her career to improving lives through better hearing. She specializes in hearing aid technology and is passionate about helping patients reconnect with the world around them.

Juliet believes that building trust and rapport is the foundation of successful care. She takes time to listen closely to her patients, understand their unique needs, and communicate clearly throughout the process. Her goal is to provide personalized support that empowers each individual to achieve the best possible hearing experience and quality of life.

Juliet finds joy and balance in the great outdoors, often hiking, camping, and exploring nature with her family. Her world revolves around her child, and she thoughtfully plans her days around his interests, creating lasting memories through shared adventures and meaningful moments.

Sierra Harnsanamyxay has been serving patients in the industry since 2018, first as a Patient Care Coordinator before transitioning to a Hearing Instrument Specialist. Her passion for hearing healthcare is deeply personal, rooted in her experiences with her great-grandfather, who struggled to follow conversations even with hearing aids, and her husband, who lives with sensorineural hearing loss caused by a childhood viral infection. These connections inspired Sierra to make a meaningful difference in the lives of others through hearing care. With several years of experience, she specializes in hearing aid technology and is committed to helping patients reconnect with the world around them.

Sierra’s philosophy centers on personalized, compassionate care. She understands that every hearing journey is unique, whether someone is just beginning to notice changes or has been managing hearing loss for years. Her goal is to provide quality care tailored to each individual’s needs, using effective strategies to improve hearing and enhance overall quality of life. Sierra takes pride in creating a supportive environment where patients feel heard, understood, and empowered.

Creativity and connection are at the heart of Sierra’s personal life. She enjoys art and crafting as a way to unwind and express herself. Family time is a priority, and she loves camping and outdoor adventures with her loved ones, including Nova, her energetic dog who’s always ready to explore.

John Scott entered hearing healthcare with a clear goal: to change lives in a single appointment. Moments like helping a patient hear their grandchild’s voice clearly for the first time in years are unforgettable — and they fuel his passion for the field. With seven years of experience, John brings both technical expertise and heartfelt care to every patient interaction.

John believes that hearing care is about more than devices — it’s about restoring connection, confidence, and quality of life. He listens closely to each patient’s challenges and goals, tailoring solutions that are both precise and personal. His approach combines clinical skill with advanced technology and is grounded in education, trust, and ethical care. John empowers patients to understand their hearing health and supports them through every step of their journey.

Faith and family are central to John’s life. When he’s not in the clinic, he’s coaching hockey for his three boys and enjoying time with loved ones. His dedication to teamwork and mentorship carries through in both his personal and professional life.

Dr. Brittany Komes’s journey into audiology was shaped by a deep sense of duty and compassion. Early in her career, she worked closely with veterans experiencing severe tinnitus and PTSD — experiences that inspired her to pursue specialized care in holistic strategies and advanced training in AI and neurology. Her mission is clear: to help people reconnect with the world through sound, whether they’re veterans, civilians, memory care patients, or musicians with highly trained ears.

Dr. Komes has served clients in Veterans Affairs, Quantico, and the FBI, and has led audiology departments across multiple practice locations. Her work combines cutting-edge technology with personalized care, ensuring each patient receives the highest standard of hearing support.

Dr. Komes believes in care that’s centered around the individual. She takes time to understand each patient’s goals, expectations, and challenges, crafting solutions that are both practical and transformative. Her expertise in tinnitus management, partner communication, and hearing aid software allows her to deliver nuanced, effective care tailored to each person’s lifestyle and listening history.

As a musician and researcher, Dr. Komes brings a unique perspective to hearing healthcare. She’s passionate about the intersection of technology and artistry — and excited about the future of hearing care.

April Cordova entered the hearing healthcare field with a natural drive to serve others and a vibrant personality that makes her a joy to work with. She holds a Bachelor’s degree in Speech Communication. With two decades of experience and deep expertise in hearing aid technology, April is passionate about helping people reconnect with the sounds that shape their lives. She finds fulfillment in guiding patients through their hearing journey, knowing that each connection made is a step toward greater confidence and quality of life.

April’s care philosophy is rooted in empathy, energy, and personalized support. She takes time to understand each patient’s unique needs and lifestyle, offering tailored solutions that empower them to thrive. Her collaborative approach ensures that patients feel heard, respected, and confident in their care decisions.

April is an outdoor enthusiast who enjoys biking, hiking, kayaking, and paddleboarding. During the winter, she channels her creativity into oil painting and jigsaw puzzles while dreaming of summer adventures. Her zest for life and genuine warmth shine through in everything she does, making her not just a provider but a true partner in hearing health.